Translation - Explanation and Caution

The County of Lanark is offering text and website translation services provided by Google Translate™, a free service currently offering over 50 languages. Our goal is to assist English as a Second Language (ESL) users with a way to understand the programs, services, and information provided by Lanark County.

Please note that NOT all text may be translated correctly or be translated at all. You agree that when a translation is complete, you assume the risk of any inaccuracies, errors, and omissions therein. You agree that the County of Lanark shall NOT be held responsible or liable for any damages or losses that may result from your reliance upon or use of Google Translate™.


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The County plays a significant role in promoting the removal of barriers to accessibility for anyone living in our community. Lanark County’s Accessibility Advisory Committee seeks to assist Council in improving accessibility throughout the County. The committee’s mandate is to develop and update the multi-year Accessibility Plan and to advise council on ways to improve accessibility in the County by removing existing barriers over time and by preventing new ones from being created.

Municipalities with 10,000 or more residents are required by the Ontarian's with Disabilities Act to have an Accessibility Advisory Committee. The committee is comprised of community volunteers and Council representation. A staff working group provides input into the accessibility planning process. Terms of Reference.

The Accessibility Advisory Committee reports to the Corporate Services Committee of Lanark County Council.

We are currently recruiting members.  If you are interested in becoming a volunteer member of the Accessibility Advisory Committee please complete the Volunteer Application Form.

Our commitment to accessibility
We are committed to ensuring that the facilities, services and programs we provide are available to all residents, including people with disabilities. The process of identifying barriers is constant. We continue to identify new barriers and incorporate them into our Accessibility Plan.

Learn more about:

1. Accessibility laws in Ontario 
Accessibility for Ontarians with Disabilities Act, 2005 (AODA)
Ontario has an important law addressing accessibility. It's called the Accessibility for Ontarians with Disabilities Act, 2005. It is the first of its kind in Canada. The goal is to create provincial accessibility standards and make Ontario completely accessible by 2025.  Governments, businesses and other private organizations that provide goods, services and facilities to people in Ontario will have to meet accessibility standards. Currently there are 5 standards:

Customer Service
Information and Communication
Built Environment

2. Our accessibility policies including:

Accessible Customer Service (ACS) Policy 
o By-Law No. 2009-19 Customer Service Standards Policy
o Accessible Customer Service Brochure o Accessible Customer Service Guidebook

Integrated Accessibility Standard policies
o Accessibility Procurement Policy
o Consolidated Accessibility Policy
o Duty to Accommodate

2. Our role in accessibility including:

Multi-year accessibility plan 
o The plan identifies barriers to municipal practices and services, and recommends solutions for their removal. We encourage you to review the plans and provide input about barriers that may exist in our municipal services, programs and practices. 

National Access Awareness Week
National Access Awareness Week was established in 1988 to promote better access for people with disabilities. The week was created in response to a request from Rick Hansen, following his 40,000 km Man in Motion World Tour. Held at the end of May, it celebrates achievements made both by and for people with disabilities. Look for annual events for National Access Awareness Week on this website in the spring.

Communication supports and alternative formats
If you require a communication support, such as a Sign Language interpreter to participate in a County meeting or event, please contact us.  Our documents are available in alternative formats upon request. If you require an alternative format document, please contact us to advise what format would best accommodate you.

How to Provide Your Accessibility Feedback to Us

We welcome your feedback or comments on whether we are achieving our accessible goals. 
You are welcome to submit your comments by contacting Leslie Drynan, Clerk/Deputy CAO using a means of communication which best accommodates you.

Leslie Drynan, Clerk/Deputy CAO
613-267-4200 ext. 1502