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Translation - Explanation and Caution

The County of Lanark is offering text and website translation services provided by Google Translate™, a free service currently offering over 50 languages. Our goal is to assist English as a Second Language (ESL) users with a way to understand the programs, services, and information provided by Lanark County.

Please note that NOT all text may be translated correctly or be translated at all. You agree that when a translation is complete, you assume the risk of any inaccuracies, errors, and omissions therein. You agree that the County of Lanark shall NOT be held responsible or liable for any damages or losses that may result from your reliance upon or use of Google Translate™.


Lanark County Media Release - Lanark County agencies collaborate to provide housing for vulnerable amid COVID-19 (May 5, 2020)

COVID 19 Supports  Lanark County Social Services Relief Fund (April 24, 2020)

Lanark County COVID-19 Construction Protection Measures (April 9, 2020)

Lanark County Media Release - Emergency Child Care for Essential Service Workers (April 1, 2020)

Lanark County Media Release - Encouraging Safety Precautions (March 31, 2020)

Lanark County Employee Self-Screening Tool - COVID-19 - March 30, 2020 (Applicable to Social Services, Public Works, Corporate Services)

COVID-19 CHPI Funds - Request for Submissions (March 27, 2020)

Lanark County Media Release - Social Services Client Update (March 18, 2020)

Notice to County Staff & Visitors - COVID-19 (March 17, 2020)

Notice to County Staff & Visitors - COVID-19 (March 15, 2020)

Ontario Ministry of Health:COVID-19 Information

Leeds, Grenville and Lanark District Health Unit: COVID-19 Message from Dr. Paula Stewart

Update on COVID-19 - Message to Family & friends of Lanark Lodge

COVID-19 Information & Resources


If you are aware of individuals or families who are struggling during this crisis and who might benefit from one of these connections but does not have access to reliable (or any) Internet services, please help to spread the word to them or contact the listed service to see if they can help. We’re all in this together!


The following list provides links to some key information and services related to the COVID-19 pandemic.

GOVERNMENT SERVICES

Lanark County Social Services:
Access to offices is currently restricted.
Please see http://lanarkcounty.ca/Page1906.aspx for information about Ontario Works, Housing Services, Children’s Services and Developmental Support Services or call 613-267-4200 Ext. 2140 or toll free 1-888-952-6275 or e-mail ss@lanarkcounty.ca 

Housing Services:
The Province of Ontario has provided relief funding in response to the COVID-19 pandemic. With its allocation, Lanark County has set up an emergency rent/mortgage bank to assist County residents who are behind in their rent/mortgage and are at risk of being evicted or losing their home. 

Application for Social Services Relief Fund

Ontario Energy Board Communication: LEAP Emergency Financial Assistance and COVID-19 Energy Assistance Program (CEAP) - May 1, 2020

Lanark County Housing Services - Tenant Notice (Covid-19)
Ontario Non-Profit Housing Association

Children's Services:
Emergency Child Care for Essential Service Workers

Developmental Services:
Ontario Developmental Services

The Grub Hub Community Living Association is providing cooked meals to individuals in the community who are living independently and can’t get out on their own. In the first week they delivered 430 meals to Developmental Services Clients in the Lanark Area. https://www.clalanark.com/covid-19-resource

Ministry of Health:
COVID-19 Guidance: Group Homes and Co-Living Settings

Government of Ontario:
For current information related to COVID-19, including business information, essential services listings and health information, visit https://covid-19.ontario.ca/index.html 

Government of Canada:
For information about financial assistance and other COVID-19 updates, visit https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19.html 

Benefit Information
Adapted from information compiled and published freely by Dr. Jennifer Robson, Associate Professor of Political Management at Carleton University. You can read the original document here: https://t.co/m0dXFYIZwk?amp=1. Dr. Robson is not affiliated with this website or its publishers. 

Special Services at Home Program (for families caring for a child with a developmental and/or physical disability) 
The Ministry of Children, Community and Social Services has announced a temporary expansion of eligible expenses under this program to support people and families while community-based activities and settings are closed. Info: http://www.children.gov.on.ca/htdocs/English/specialneeds/specialservices.aspx

 

HEALTH AND GENERAL INFORMATION ON COVID-19

For up-to-date information related to COVID-19, including links to resources, statistics and health assessment information and guidance, visit the Leeds Grenville Lanark District Health Unit website at https://healthunit.org/coronavirus/ 

How to reach the Leeds, Grenville and Lanark District Health Unit by phone:

The main number to call is 1-800-660-5853.

General COVID-19 Enquiries – Extension 2499, available from 8:30 a.m. until 4:30 p.m., seven days a week.

Enquiries from Health Care Providers or for members of the public reporting symptoms – Extension 2222, available 8:30 a.m. until 4:30 p.m., seven days a week.

Duty Desk, (Public Health Inspectors) for business operator enquiries – Extension 2308, also available 8:30 a.m. until 4:30 p.m., seven days a week.

For urgent calls that can’t wait until Health Unit regular hours, call 613-345-5685.

Other health-related resources:
Public Health Agency of Canada
Public Health Ontario
Self Assessment Tool
Tele-Health Ontario (1-866-797-0000)


ISOLATION CENTRES

Please see the attached information regarding isolation centres for individuals experiencing homelessness or precarious housing.

Lanark County Media Release - Lanark County agencies collaborate to provide housing for vulnerable amid COVID-19 (May 5, 2020)

 

MENTAL HEALTH

These are stressful times. If you or your family members need mental health support, here are some key resources:

Mental Health Pandemic Helpline 
1-833-283-9979
Monday through Thursday, 8 a.m. to 8 p.m. 
Friday 8 a.m. to 4 p.m. 

An expanded service provided by Lanark County Mental Health for anyone experiencing difficulties coping with their mental health or looking for strategies to improve their emotional well-being during the COVID-19 Pandemic. Open to anyone seeking strategies and supports to help them with the mental, emotional and practical challenges of this situation. No shame or judgment.

Lanark County Mental Health:  Access to mental health crisis services through LCMH remains available by phone Monday to Friday 8 a.m. to 4 p.m. by calling our main line 613-283-2170 (or 613-257-5915 in Carleton Place/Almonte). After hours, clients may contact the Lanark Leeds and Grenville Crisis Line at 1-866-281-2911

Open Doors for Lanark Children and Youth – Under 18:
Offices are closed; however, e-mail and phone are available Monday to Friday, 8:30 a.m.to 4:30 p.m. 

Carleton Place – 613-257-8260
Smiths Falls – 613-283-8260
Perth – 613-264-1415 o Toll Free – 1-877-232-8260

We also have a range of mental health wellness information available online:
Visual and newsletter materials: https://www.opendoors.on.ca/
Messages from our youth:  https://www.opendoors.on.ca/messages-from-our-youth 
Wellness Wednesday videos:  https://www.opendoors.on.ca/wellness-wednesday-videos
Facebook:  https://www.facebook.com/OpenDoorsforLanarkChildrenandYouth 

Our programs are transitioning to “Talk-In” for 60- to 90-minute sessions to assist people with mental health concerns beginning April 27.  People can call multiple times should they choose.  Contact our office numbers to connect with an administrator who will link you to a clinician to complete the service.  Additional details will be posted to our website.

Distress Centre Lanark Leeds and Grenville Crisis Line
From 5 p.m. to midnight: 1-800-465-4442

Lanark, Leeds & Grenville Mental Health and Addictions:
Check https://llgamh.ca/ or call 613-342-2262 ext. 1 or 613-283-7723 ext. 300

Kids Help Phone:
24/7 support service. Professional counselling, information and referrals and volunteer-led, text-based support to young people in both English and French.  Call 1-800-668-6868.  Text CONNECT to 686868 or visit https://kidshelpphone.ca 

Catholic District School Board of Eastern Ontario
To support student and family mental health, visit https://www.cdsbeo.on.ca/our-programs/mental-health/studentparent-mha-resources/

Upper Canada District School Board:
To support student and family mental health, visit http://www.ucdsb.on.ca/cms/One.aspx?portalId=148427&pageId=27350186 

A Friendly Voice:
Service for seniors (over age 55) – call 613-692-9992 (Ottawa area), 1-855-892-9992 (outside of the Ottawa area). Run by trained volunteers.

The Table Community Advocates:
Advocates are available to check in with community members and help them navigate the new benefit programs and to get referrals to other services.
Call 613-267-6428 x 29 or email advocacy@thetablecfc.org

 

FOOD SERVICES

Many local grocery stores are offering online and/or telephone ordering services, as well as pick-up and/or delivery services. Please contact your local grocery store for options. As well, many local restaurants and businesses have food takeout and/or pick-up and delivery options. Check with your favourites.

Grocery Delivery – Smiths Falls
Partnership with Big Brothers Big Sister, Town of Smiths Falls and Carebridge For seniors, individual with compromised immunity/health conditions, symptomatic or in contact with someone with COVID-19 Call 613-706-5500 between 1 and 4 p.m. on Tuesdays and Thursdays to order. Credit card payment over phone. Deliveries Wednesdays and Fridays

News Release - April 14th, 2020 - Big Brothers Big Sisters partners with the Town of Smiths Falls and Carebridge to offer grocery delivery to those impacted by COVID-19

Grocery Delivery – Perth and Lanark Highlands
Lanark Community Programs is partnering with The Table and Carebridge Community Support and Barnabe’s Your Independent Grocer to launch a pilot program designed to provide grocery delivery to seniors, individuals with compromised immunity or health conditions, and those exhibiting symptoms or who are in close contact with someone with COVID-19. Payment via credit card only. 

For Perth: Call 613-267-6763 between 9:00 a.m. and noon, Monday to Friday to place orders. 

For Lanark Highlands: Call 613-267-6763 on Tuesdays and Thursdays between 9 a.m. and noon.  

All deliveries are next-day service. Orders called in on Friday are delivered on Monday.

Grocery Delivery – Almonte and Carleton Place
Thanks to a partnership between Carebridge Community Support, Patrice’s Your Independent Grocer in Almonte and Mitchell’s Your Independent Grocer in Carleton Place, seniors and those at-risk can call the grocery store and have groceries delivered.  

For Almonte: Call Patrice’s YIG at 613-256-2080 ext. 312 or 313 from Monday to Friday between 9 and noon to place your order. Please have your credit card and expiry date ready.  

For Carleton Place: Call Mitchell’s YIG at 613-253-6206 ext. 121 from Monday to Friday between 9 and noon to place your order. Please have your credit card and expiry date ready.

 

FOOD BANKS

It is recommended that you contact food banks prior to visiting to confirm specific processes and any changes in schedules.

Lanark Highlands Food Pantry
613-772-0063
115 Clarence St., Lanark
Tuesday from 1 to 4 p.m., Wednesdays 5 to 7 p.m. and Thursday from 10 a.m. to 1 p.m. https://www.facebook.com/groups/271225247225176/  

Lanark Highlands Plan B
Lanark Village
613-259-5495
Boxes of fruits and vegetables at wholesale prices. Call to order; available for pick up or delivery if needed. Subsidies available.

Food For Thought - School Student Nutrition Programs
With schools closed, working in collaboration with school principals to support vulnerable children and youth (e.g. gift cards to families or by donating food and/or money to food banks). Email bjergso@sympatico.ca or call 613-267-6833. See www.foodforthoughtlanark.ca

Lanark County Food Bank
613-257-8546
84 Mill St., Carleton Place
Monday and Wednesday 5 to 7 p.m.; Tuesday 9 a.m. to 1 p.m.; Thursday and Friday 9 a.m. to noon.
No walk-ins – book in advance to pick-up order. 
https://lanarkcountyfoodbank.ca/ https://www.facebook.com/LanarkCountyFoodBank/ 

The Table Community Food Centre
613-267-6428 ext. 3
190 Gore St. E., Perth
Providing pre-packed food boxes Monday 2 to 5 p.m.; Tuesday deliveries only; Wednesday 3:30 to 6 p.m. and Friday 2 to 5 p.m. For Tuesday delivery call 613-267-6428 x 2 before 5 p.m. the Monday before the delivery day. https://www.thetablecfc.org/sitenav/good-food-bank
https://www.facebook.com/thetablecfc/

Salvation Army – Perth
613-267-6260
95 Wilson St. W., Perth
Pick-up days will depend on volume; no walk-ins – by appointment only. Clients can email Debbie_lafleur@can.salavationarmy.org or call 613-267-6260

Salvation Army – Smiths Falls
613-283-3563
251 Brockville St., Smiths Falls
Call first and leave a message: Monday to Friday, 9 a.m. to 5 p.m. No walk-ins – by appointment only. Call 613-283-3563 or visit www.samississippirideaulakes.com

Smiths Falls Community Food Bank
613-283-6695
93 Russell St. E., Smiths Falls
Tuesday, Wednesday and Friday: 1 to 3 p.m.; Monday evening: 5 to 7 p.m. Pre-bundled food packages.
https://www.smithsfallscommunityfoodbank.org/ https://www.facebook.com/smithsfallscommunityfoodbank/ 

PRE-MADE MEALS
Check with local restaurants for take-out services available.

Heart to Home Meals
Frozen meal delivery for seniors. Call 1-844-384-2333 or see www.hearttohomemeals.ca for info.

The Table Community Food Centre:
613-267-6428 x 5
190 Gore St. E., Perth
Offering free take-out meals Monday, Wednesday and Friday, 4:30 to 6 p.m.  No appointment necessary, no delivery at this time. 

For those who are self isolating or otherwise not able to make it to The Table to pick up a meal, delivery service is available. 

For deliveries please call 613-267-6428 x 26 by 5pm the day before the meal. Please leave us a message with your address, the number of meals, whether any are vegetarian, and a phone number we can reach you at.

Meals will be delivered between 5pm and 6pm, Monday, Wednesday and Friday.

http://thetablecfc.org/article/tables-community-meals   https://www.facebook.com/thetablecfc/  

Community Home Support - Lanark County Meals on Wheels:
Frozen meals are available at all locations and some locations are equipped to provide hot meals as well. Special diets may be accommodated by request. Please contact your local office for more details. Subsidies will soon be available thanks to additional provincial funding. We are here to help. Referrals can be made by calling 613-267-6400 x 24. http://www.chslc.ca/services/  

Smiths Falls Grab'n'Go Lunches:
Monday to Saturday, various locations. Take-out lunches provided by various faith and service organisations.

http://www.foodcorelgl.ca/_resources/calendars/Food_Calendar_Smiths_Falls.pdf

Carebridge Community Support:

Offering Seniors Support and Meals on Wheels plus grocery delivery in Almonte & Carleton Place. See https://www.carebridge.ca/ 


PHARMACIES

Many pharmacies in the area are offering delivery of medication to clients within a certain geographic area. Please contact your local pharmacy for details. Some pharmacies are also delivering assistive devices that are for sale, e.g. bath benches.

 

COMMUNITY RESOURCES 

United Way:
For a central repository of listings of available services, check:
Lanark County & Smiths Falls: https://unitedwayeocovid19.ca/get-help/
Leeds & Grenville https://uwlg.org/get-help.php 

211:
Call 2-2-1 or visit https://211ontario.ca/ for information about local services.

Lanark County Interval House and Community Supports:
24-hour crisis line is available at 1-800-267-7946. For information about programs and services, check https://lcih.org/general/lcihcs-responds-to-covid-19/. If you are experiencing domestic violence, call 9-1-1.

Lanark Transportation:
Reduced service. Can drive symptom-free individuals to medical appointments, grocery stores, pharmacies, food programs at low cost. Will do grocery pick up and deliveries, but will not handle money. Book at 613-264-8256 or 877-445-5777 and leave a message. Office staff are working at home and all messages will be returned. 

Seniors Centre without Walls:
Interactive group conversations and events through the phone, to help break isolation and forge social connections:  https://thegoodcompanions.ca/programs-services/seniors-centre-without-walls/ 

PEP Senior Therapeutic Centre:
Day programs cancelled but staff available to reach out to seniors by phone or online. Do you know a Perth senior who could use a call? Contact info@morepep.ca or 613-201-7172

Community Centre Without Walls – Lanark County
The North Lanark Community Health Centre (NLCHC) and PEP Seniors Therapeutic Centre (PEP) are teaming up to help area seniors, and adults living with disabilities, stay connected through this new FREE telephone-based group programming venture starting in May. There are open and closed group programs, and all you need is a phone. Programs are multi-person phone conversations (or conference calls) with a host or facilitator that last between 30 and 55 minutes. To learn more or to receive a program calendar, contact Pauline by phone at 613-201-7172 or email info@morepep.ca or Pam at 613-326-1131 or pfergusson@nlchc.on.ca

Cornerstone Landing:
For youth ages 16-24 at risk of homelessness. Contact http://www.cornerstonelanding.com/contact-us 

North Lanark Community Health Centre:
See https://www.nlchc.on.ca/ for updates to services.

Rideau Community Health Services:
See https://www.rideauchs.ca/ for updates to services.

Carebridge Community Support:
Offering Seniors Support and Meals on Wheels plus grocery delivery in Almonte & Carleton Place. See https://www.carebridge.ca/ 

Family & Children’s Services of Lanark, Leeds, & Grenville:
Offices are closed to general public. Call 1-855-667-2726, email to FirstContactTeam@fcsllg.ca and check https://fcsllg.ca/our-agency-response-to-covid-19/ for updates to services. Responses to child safety issues continue.

Victim Services Lanark County
Office closed; available by phone or e-mail for crisis intervention: 613-284-8380 info@victimserviceslanark.ca

The Legal Clinic
Legal advice on wills and powers of attorney, landlord and tenant, Ontario Works, some employment law, some WSIB. Office closed; support available by phone: 613-264-8888 or 1-888-777-8916

Youth Action Kommittee
Delivering food and toiletry care packages biweekly to our regular youth clients and families and will increase this to a weekly delivery on as-needed basis.  

Assaulted Women’s Help Line
A free, anonymous and confidential 24-hour telephone and TTY crisis telephone line to all women in the province of Ontario who have experienced any form of abuse. 1-866-863-0511 or TTY line 1-866-863-7868