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Translation - Explanation and Caution

The County of Lanark is offering text and website translation services provided by Google Translate™, a free service currently offering over 50 languages. Our goal is to assist English as a Second Language (ESL) users with a way to understand the programs, services, and information provided by Lanark County.

Please note that NOT all text may be translated correctly or be translated at all. You agree that when a translation is complete, you assume the risk of any inaccuracies, errors, and omissions therein. You agree that the County of Lanark shall NOT be held responsible or liable for any damages or losses that may result from your reliance upon or use of Google Translate™.

Social Services


How to Apply

There are three ways to apply for Ontario Works.

1. Online

By visiting www.ontario.ca/socialassistance

The online application is:

  • Confidential
  • Accessible from any computer with an internet connection
  • Available 24 hours a day, 7 days a week in English and French
  • Accessible for people with disabilities

It also includes a screening section that can tell you whether or not you might be eligible before you start the application process. If you choose to proceed with your online application, you will need to attend an in person verification interview at our main office in Perth or Carleton Place / Smiths Falls Satellite offices.

2. By Phone

Call 1-866-878-9588, Monday to Friday, 8:30 am to 12:00 pm and 1:00 pm to 4:00 pm to provide the information.

You will require the same information as above and you will be scheduled a verification interview within four working days at one of our offices. Please note that all adult family members who live with you need to be present to complete the forms at the verification interview. A list of missing documents may be given to you to return within 10 working days.

3. In Person

You may apply in person at our main office in Perth (99 Christie Lake Road) Monday to Friday between 8:30 am and 4:00 pm. Our Satellite offices are not fully staffed but do have phones available to call our main Intake Line.

Please note that the in person or verification interviews may be booked at one of our three locations:

Perth
Smiths Falls
Carleton Place

However you choose to apply, you will need to complete an in person interview that will take approximately 1 to 1½ hours. All family members over the age of 18 MUST accompany you to the interview.

Please bring the following information at the time of your appointment to complete the application:

What you need For example
Name and date of birth from an official government document
  • birth certificate, or
  • baptismal certificate, or
  • immigration papers, or
  • landing document, or
  • passport
Information on status in Canada, including the date you came to Canada (if you were not born in Canada)
  • Canadian Citizenship card, or
  • Permanent Resident card, or
  • Record of Landing, or
  • passport
Exact total amount of income (money that you and the members of your family receive), including start date and amount for each item
  • tax return, or income tax Notice of Assessment for the last year (for family members who are 18 years or older)
  • pay stubs (for family members who are 18 years or older)
  • statements from Canada Pension Plan (CPP) or other pension programs
  • Employment Insurance (EI)
  • Workplace Safety and Insurance Board (WSIB)
  • Old Age Security (OAS), Guaranteed Income Security (GIS) or Guaranteed Annual Income Security (GAINS)
  • student loans
  • child or spousal support agreements
  • sponsorship payments
  • any other type of income
Exact total amount of assets, including value and date purchased for each item
  • cash
  • bank books or statements (including name of bank, transit number, account number and date account was opened)
  • life insurance policies
  • copies of savings bonds
  • statements for Registered Retirement Savings Plan (RRSP), Registered Disability Savings Plan (RDSP), Guaranteed Income Certificates (GIC), bonds or any other investments
  • etc.
Information on other assets, including value and date purchased for each item
  • property you own, other than where you live
  • vehicle(s) you own
  • other valuables including jewellery
  • trusts
  • pre-paid funerals
  • etc.
Exact total amount you pay for your housing (what you pay for where you live)
  • rent
  • board and lodging
  • utility bills
  • heating bills
  • mortgage agreement
  • property tax statement
  • home insurance premium statement
Employment information for family members with jobs
  • start date of employment
  • employer name
  • monthly income from work
Exact or estimated child care expenses (if applicable)
  • the amount you pay each month for unlicensed (e.g., babysitter) and/or licensed (day care centre) child care
  • extended day (school) program fees
Exact or estimated disability related work expenses (if applicable)
  • the amount you pay each month for disability related items or services so you can work or participate in a training program. For example, attendant care, sign language interpreter services, specialized equipment, etc.
Exact or estimated specialized expenses for a child with a disability (if applicable)
  • the amount you pay every year for items or services for a child with a disability. For example, transportation to medical appointments, special equipment or clothing, home repairs, etc.