Resident and Family Responsibilities
Residents and Families have obligations and responsibilities to other residents, staff, families and management of the home.
Residents/Family Members have a responsibility to:
- Respect the rights and needs of other residents, families, staff, and volunteers.
- Respect the rights of staff to work in an environment which is free from harassment.
- Treat fellow residents and the staff with courtesy and consideration and manage conflict in a respectful manner.
- Respect the diverse backgrounds and interests of others who are different from them.
- Observe Lanark Lodge policy and procedures and report violations to appropriate staff.
- Give the Home an opportunity to correct a complaint by speaking directly to the supervisor or by using a feed back form.
- Report promptly anything he/she feels is a safety concern.
- Provide truthful information to the staff and administration concerning all aspects of his/her mental, physical and financial status, and of any relevant change in these.
- Smoke only in designated outside areas which are located a minimum of nine (9) meters from any entrance to the home or from any other resident’s bedroom window or office window.
- Be responsible for his/her own personal belongings including repairs to wheelchairs, hearing aids, razors, glasses and dentures belonging to the resident.
- Sign out, in accordance with home’s policy, when leaving the unit.
- Ensure that bills are paid on a timely basis.
- Adhere to policies prohibiting gratuities or gifts to staff or any involvement in resident’s personal business matters such as cashing cheques or paying bills.
- Refrain from requesting staff to witness a will or any other legal documents.
In order to create a warm, supportive atmosphere Lanark Lodge expects residents, to the best of their abilities, to endeavour to conduct themselves in a responsible manner. In this spirit, residents are reasonably expected to treat all fellow residents with courtesy, compassion and consideration – and to keep in mind their rights at all times to be treated with respect as much as you are. Similarly, the staff of the home are here to provide care and service, and we expect residents and families to treat staff, students and volunteers with dignity and respect as they carry out their duties in a proper manner.