Lanark County is committed to doing everything in its ability to slow the spread of Covid-19. Our top priority is the health and safety of our clients, staff and community and we have implemented proactive measures to limit further transmission of the Coronavirus. While our programs continue to run; we may have altered the way we deliver them to you to align with Covid-19 Provincial legislation and Public Health Ontario guidelines.
If you are aware of individuals or families who are struggling during this crisis and who might benefit from one of these connections but does not have access to reliable (or any) Internet services, please help to spread the word to them or contact the listed service to see if they can help. We’re all in this together!
Masks or other face coverings are currently required in indoor public spaces. Free Masks!
The following list provides links to some key information and services related to the COVID-19 pandemic.
| Government Services |
| Lanark County Social Services:
Access to offices is currently restricted. Housing Services: Lanark County Housing Services - Tenant Notice (Covid-19) Ontario Non-Profit Housing Association Developmental Services: Ministry of HealthCOVID-19 Guidance: Group Homes and Co-Living Settings Government of OntarioVisit the Government of Ontario's website for current information related to COVID-19, including business information, essential services listings and health information. Government of Canada: Visit the Government of Canada's website for information about financial assistance and other COVID-19 updates. Benefit InformationFor benefit information, Adapted from information compiled and published freely by Dr. Jennifer Robson, Associate Professor of Political Management at Carleton University. Dr. Robson is not affiliated with this website or its publishers.
Special Services at Home Program (for families caring for a child with a developmental and/or physical disability)The Ministry of Children, Community and Social Services has announced a temporary expansion of eligible expenses under this program to support people and families while community-based activities and settings are closed. |
| Health and General Information on COVID-19 |
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For up-to-date information related to COVID-19, including links to resources, statistics and health assessment information and guidance, visit the Leeds Grenville Lanark District Health Unit website. The main number to call is 1-800-660-5853. General COVID-19 Enquiries – Extension 2499, available from 8:30 a.m. until 4:30 p.m., seven days a week. Enquiries from Health Care Providers or for members of the public reporting symptoms – Extension 2222, available 8:30 a.m. until 4:30 p.m., seven days a week. Duty Desk, (Public Health Inspectors) for business operator enquiries – Extension 2308, also available 8:30 a.m. until 4:30 p.m., Monday to Friday. For urgent calls that can’t wait until Health Unit regular hours, call 613-345-5685.
Other health-related resources:
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| Mental Health |
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These are stressful times. If you or your family members need mental health support, here are some key resources: Mental Health Pandemic Helpline1-833-283-9979 Monday through Thursday, 8 a.m. to 8 p.m. An expanded service provided by Lanark County Mental Health for anyone experiencing difficulties coping with their mental health or looking for strategies to improve their emotional well-being during the COVID-19 Pandemic. Open to anyone seeking strategies and supports to help them with the mental, emotional and practical challenges of this situation. No shame or judgment. Lanark County Mental HealthAccess to mental health crisis services through LCMH remains available by phone Monday to Friday 8 a.m. to 4 p.m. by calling our main line 613-283-2170 (or 613-257- 5915 in Carleton Place/Almonte). After hours, clients may contact the Lanark Leeds and Grenville Crisis Line at 1-866-281-2911 Open Doors for Lanark Children and Youth – Under 18: Carleton Place – 613-257-8260
We also have a range of mental health wellness information available online:
Our programs are transitioning to “Talk-In” for 60- to 90-minute sessions to assist people with mental health concerns beginning April 27. People can call multiple times should they choose. Contact our office numbers to connect with an administrator who will link you to a clinician to complete the service. Additional details will be posted to our website. Distress Centre Lanark Leeds and Grenville Crisis LineFrom 5 p.m. to midnight: 1-800-465-4442 Lanark, Leeds & Grenville Mental Health and AddictionsVisit their website or call 613-342-2262 ext. 1 or 613-283-7723 ext. 300 Kids Help Phone24/7 support service. Professional counselling, information and referrals and volunteer-led, text-based support to young people in both English and French. Call 1-800-668-6868. Text CONNECT to 686868 or visit their website. Catholic District School Board of Eastern OntarioTo support student and family mental health, visit their website. Upper Canada District School BoardTo support student and family mental health, visit their website. A Friendly VoiceService for seniors (over age 55) – call 613-692-9992 (Ottawa area), 1-855-892-9992 (outside of the Ottawa area). Run by trained volunteers. The Table Community Advocates Advocates are available to check in with community members and help them navigate the new benefit programs and to get referrals to other services. |
| Food Services |
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Many local grocery stores are offering online and/or telephone ordering services, as well as pick-up and/or delivery services. Please contact your local grocery store for options. As well, many local restaurants and businesses have food takeout and/or pick-up and delivery options. Check with your favourites. Grocery Delivery – Almonte and Carleton PlaceThanks to a partnership between Carebridge Community Support, Patrice’s Your Independent Grocer in Almonte and Mitchell’s Your Independent Grocer in Carleton Place, seniors and those at-risk can call the grocery store and have groceries delivered. For Almonte: Call Patrice’s YIG at 613-256-2080 ext. 312 or 313 on Tuesday, Wednesday, Friday between 9 and 11:30 a.m. to place your order. Please have your credit card and expiry date ready. For Carleton Place: Call Mitchell’s YIG at 613-253-6206 ext. 121 on Tuesday between 9 a.m. and noon to place your order. Please have your credit card and expiry date ready. |
| Food Bank |
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It is recommended that you contact food banks prior to visiting to confirm specific processes and any changes in schedules. Lanark Highlands Food Pantry 613-772-0063 Lanark Highlands Plan B Lanark Village Food For Thought - School Student Nutrition Programs Food For Thought provides services and support to 35 education sites located in Lanark County. In a typical year, our school nutrition programs provide over 600,000 meals and snacks. During school closures (March to August), Food For Thought was able to provide 523 families with 1,021 school aged children a value of $178,600 in grocery gift cards. For the 2020-21 school year, due to impacts of the COVID-19 pandemic, we have moved to “Grab and Go” programs with prepackaged food items that come at a substantially increased cost. For the first time ever, we are also supporting students Email bjergso@sympatico.ca, call 613-267-6833 or visit www.foodforthoughtlanark.ca Lanark County Food Bank - The Hunger Stop 613-257-8546 https://lanarkcountyfoodbank.ca/ https://www.facebook.com/LanarkCountyFoodBank/ The Table Community Food Centre 613-267-6428 ext. 3 https://www.thetablecfc.org/sitenav/good-food-bank https://www.facebook.com/thetablecfc/ Salvation Army – Perth 613-267-6260 https://www.facebook.com/SalvationArmyMississippiRideauLakes/ https://samississippirideaulakes.com/community-and-family Salvation Army – Smiths Falls 613-283-3563 www.samississippirideaulakes.com/community-and-family https://www.facebook.com/SalvationArmyMississippiRideauLakes/posts/? ref=page_internal Smiths Falls Community Food Bank 613-283-6695 https://www.smithsfallscommunityfoodbank.org/ https://www.facebook.com/smithsfallscommunityfoodbank/
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| Pre-Made Meals |
Check with local restaurants for take-out services available.
Heart to Home MealsFrozen meal delivery for seniors. Call 1-844-384-2333 or see www.hearttohomemeals.ca for info.
The Table Community Food Centre 613-267-6428 x 5 For those who are self isolating or otherwise not able to make it to The Table to pick up a meal, For deliveries please call 613-267-6428 x 6 by 5pm the day before the meal. Please leave us a message with your address, the number of meals, whether any are vegetarian, and a phone number we can reach you at. Meals will be delivered between 5pm and 6pm, Monday, Wednesday and Friday. http://thetablecfc.org/article/tables-community-meals https://www.facebook.com/thetablecfc/
Community Home Support - Lanark County Meals on WheelsFrozen meals are available at all locations and some locations are equipped to provide hot meals as well. Special diets may be accommodated by request. Please contact your local office for more details. Subsidies will soon be available thanks to additional provincial funding. We are here to help. Referrals can be made by calling 613-267-6400 x 24. http://www.chslc.ca/services/ Community Meal CalendarsPlease see http://www.foodcorelgl.ca/events.html Carebridge Community SupportOffering Seniors Support and Meals on Wheels plus grocery delivery in Almonte & Carleton Place. See https://www.carebridge.ca/ Please also see http://www.foodcorelgl.ca/events.html |
| Pharmacies |
| Many pharmacies in the area are offering delivery of medication to clients within a certain geographic area. Please contact your local pharmacy for details. Some pharmacies are also delivering assistive devices that are for sale, e.g. bath benches. |
| Community Resources |
United Way For a central repository of listings of available services, check: Leeds & Grenville https://uwlg.org/get-help.php 211Call 2-2-1 or visit https://211ontario.ca/ for information about local services.\ Lanark County Interval House and Community Support24-hour crisis line is available at 1-800-267-7946 and emergency shelter for victims of violence. For non-emergency Community Support programs, call 613-253-3336. For information about programs and services, check https://lcih.org/general/lcihcs-responds-to-covid-19/. If you are experiencing domestic violence, call 9-1-1. Lanark Transportation We have returned to a full service of providing transportation to symptom-free individuals to medical appointments, food banks and other life-enhancing appointments and services. Book at Community Centre Without Walls - Lanark CountyCCWW is a FREE program offered to our clients, caregivers and any other members of the community. It provides an opportunity for socialization, cognitive therapy and exercise. All you need to do call 613-201-7172 or email info@morepep.ca to register with Suzanne. If you have a program that would like to be considered to utilize our system please give us a call. PEP (Perth Enrichment Program) Senior Therapeutic Centre We’re open! We have modified our program and are following recommendations of our local health unit and the government directives. We provide physical, emotional, cognitive and social therapy in the centre. Our goal is to help older adults stay in their own home while providing Community Centre Without Walls – Lanark CountyThe North Lanark Community Health Centre (NLCHC) and PEP Seniors Therapeutic Centre (PEP) are teaming up to help area seniors, and adults living with disabilities, stay connected through this new FREE telephone-based group programming venture starting in May. There are open and closed group programs, and all you need is a phone. Programs are multi-person phone conversations (or conference calls) with a host or facilitator that last between 30 and 55 minutes. To learn more or to receive a program calendar, contact 613-201-7172 or email info@morepep.ca or Pam at 613-326-1131 or pfergusson@nlchc.on.ca Cornerstone LandingFor youth ages 16-24 at risk of homelessness. Contact http://www.cornerstonelanding.com/contact-us North Lanark Community Health CentreSee https://www.nlchc.on.ca/ for updates to services. Rideau Community Health ServicesSee https://www.rideauchs.ca/ for updates to services. Carebridge Community SupportOffering Seniors Support and Meals on Wheels plus grocery delivery in Almonte & Carleton Place. See https://www.carebridge.ca/ Family & Children’s Services of Lanark, Leeds, & GrenvilleOffices are closed to general public. Call 1-855-667-2726, email to FirstContactTeam@fcsllg.ca and check https://fcsllg.ca/our-agency-response-to-covid-19/for updates to services. Responses to child safety issues continue. Victim Services Lanark CountyOffice closed; available by phone or e-mail for crisis intervention: 613-284-8380 info@victimserviceslanark.ca The Legal ClinicLegal advice on wills and powers of attorney, landlord and tenant, Ontario Works, some employment law, some WSIB. Office closed; support available by phone: 613-264-8888 or 1-888-777-8916 Mississippi Mills Youth Centre613-256-5959 Online programming four days a week and an in-person drop-in and sport night on Fridays. Details posted on website. YAK Youth Services1 Sherbrooke St. E., Perth Lanark Community ProgramsWe are providing a combination of virtual and in-person services. All our programs are still accepting referrals. See link to website. Our Autism Services are also running virtual and in-person, and families on the OAP waitlist can access free Foundational Families Services (i.e. topics on behaviour, picky eating, communication, etc.) see link for upcoming activities and to register. Assaulted Women’s Help LineA free, anonymous and confidential 24-hour telephone and TTY crisis telephone line to all women in the province of Ontario who have experienced any form of abuse. 1-866-863-0511 or TTY line 1-866-863-7868 PLEOWe offer support to parents/caregivers of children and youth who are struggling with mental health challenges, which is increasing as the pandemic continues. What we offer:
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