Lanark County is committed to providing a high level of service to members of the community. An integral element of this commitment is an effort to create an inclusive, accessible, barrier-free environment both at the County facilities and through our official website.

Lanark County accessibility plan

With our continued commitment to meet the requirements outlined in the Accessibility for Ontarians with Disabilities Act (AODA), we will provide, or arrange for the provision of, accessible formats and communication supports as it relates to information about our services or facilities. Check out our Accessibility Plan where we discuss the barriers we have removed in the past and those we are removing now to make our community more accessible.

We value your feedback

Do you have a question or concern regarding accessibility in Lanark County? Let us know how we can improve by filling out the accessibility feedback form or submit your comments by contacting Jasmin Ralph, Clerk.

Request a document in other formats

You can request a document in another format by contacting Jasmin Ralph, Clerk.

Accessibility advisory committee

Municipalities with 10,000 or more residents are required by the Ontarian's with Disabilities Act to have an Accessibility Advisory Committee. The committee is comprised of community volunteers and Council representation. A staff working group provides input into the accessibility planning process. Terms of Reference.

The Accessibility Advisory Committee reports to the Corporate Services Committee of Lanark County Council.

We are currently recruiting members. If you are interested in becoming a volunteer member of the Accessibility Advisory Committee, please complete the Volunteer Application Form.

Accessibility policies

Accessible customer services (ACS) policy

By-law No. 2009-19 Customer Services Standard Policy

Accessible Customer Service Brochure

Accessible Customer Service Guidebook

Integrated Accessibility Standard policies

Accessibility Procurement Policy

Consolidated Accessibility Policy

Duty to Accommodate


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