Family and Social Services

Ministry of Health

COVID-19 Guidance: Group Homes and Co-Living Settings

Government of Ontario

Visit the Government of Ontario's website for current information related to COVID-19, including business information, essential services listings and health information.

Government of Canada:

Visit the Government of Canada's website for information about financial assistance and other COVID-19 updates. 

Special Services at Home Program (for families caring for a child with a developmental and/or physical disability)

The Ministry of Children, Community and Social Services has announced a temporary expansion of eligible expenses under this program to support people and families while community-based activities and settings are closed.

 For up-to-date information related to COVID-19, including links to resources, statistics and health   assessment information and guidance, visit the Leeds Grenville Lanark District Health Unit   website.

 The main number to call is 1-800-660-5853.

 General COVID-19 Enquiries – Extension 2499, available from 8:30 a.m. until 4:30 p.m., seven days a   week.

 Enquiries from Health Care Providers or for members of the public reporting symptoms – Extension   2222, available 8:30 a.m. until 4:30 p.m., seven days a week.

 Duty Desk, (Public Health Inspectors) for business operator enquiries – Extension 2308, also available   8:30 a.m. until 4:30 p.m., Monday to Friday.  School/Childcare line – for parents with questions about screening or other COVID school-related     topics  – 1-866-236-0123, open Monday to Friday 7 a.m. to 4:30 p.m.; Saturday and Sunday 8:30   a.m.  to 4:30 p.m.

 For urgent calls that can’t wait until Health Unit regular hours, call 613-345-5685.

 Other health-related resources:

• Public Health Agency of Canada
• Public Health Ontario
• Self Assessment Tool
• Tele-Health Ontario (1-866-797-0000)

 Please see the attached information regarding an isolation centre available for COVID-positive   individuals who are homeless or precariously housed.

 Lanark County Media Release - COVID-19 self-isolation centre (September 29, 2020)

These are stressful times. If you or your family members need mental health support, here are some  key resources:  

Mental Health Pandemic Helpline

1-833-283-9979

Monday through Thursday, 8 a.m. to 8 p.m. Friday 8 a.m. to 4 p.m.

An expanded service provided by Lanark County Mental Health for anyone experiencing difficulties    coping with their mental health or looking for strategies to improve their emotional well-being during    the COVID-19 Pandemic. Open to anyone seeking strategies and supports to help them with the  mental, emotional and practical challenges of this situation. No shame or judgment.

Lanark County Mental Health 

Access to mental health crisis services through LCMH remains available    by phone Monday to Friday 8 a.m. to 4 p.m. by calling our main line 613-283-2170 (or 613-257-    5915 in Carleton Place/Almonte). After hours, clients may contact the Lanark Leeds and Grenville    Crisis Line at 1-866-281-2911

Open Doors for Lanark Children and Youth – Under 18: Offices are closed; however, e-mail and phone are available Monday to Friday, 8:30 a.m.to 4:30 p.m.

Carleton Place – 613-257-8260 Smiths Falls – 613-283-8260 Perth – 613-264-1415 o Toll Free – 1-877-232-8260

We also have a range of mental health wellness information available online:

• Visual and newsletter materials
• Message from our youth
• Wellness Wednesday videos
• Open Doors for Lanark Children and Youth - Facebook page

Our programs are transitioning to “Talk-In” for 60- to 90-minute sessions to assist people with mental  health concerns beginning April 27. People can call multiple times should they choose. Contact our  office numbers to connect with an administrator who will link you to a clinician to complete the service.  Additional details will be posted to our website.

Distress Centre Lanark Leeds and Grenville  Crisis Line

 From 5 p.m. to midnight: 1-800-465-4442

Lanark, Leeds & Grenville Mental Health and  Addictions

Visit their website or call 613-342-2262 ext. 1 or 613-283-7723 ext. 300

Kids Help Phone

 24/7 support service. Professional counselling, information and referrals and volunteer-led, text-based   support to young people in both English and French. Call 1-800-668-6868. Text CONNECT to 686868     or visit their website.

Catholic District School Board of Eastern  Ontario

 To support student and family mental health, visit their website.

Upper Canada District School Board

 To support student and family mental health, visit their website.

A Friendly Voice

 Service for seniors (over age 55) – call 613-692-9992 (Ottawa area), 1-855-892-9992 (outside of the   Ottawa area). Run by trained volunteers.

The Table Community Advocates

 Advocates are available to check in with community members and help them navigate the new benefit   programs and to get referrals to other services.  Call 613-267-6428 x 29 or email advocacy@thetablecfc.org 

 Many local grocery stores are offering online and/or telephone ordering services, as well as pick-up   and/or delivery services. Please contact your local grocery store for options. As well, many local   restaurants and businesses have food takeout and/or pick-up and delivery options. Check with your     favourites.

Grocery Delivery – Almonte and Carleton  Place

 Thanks to a partnership between Carebridge Community Support, Patrice’s Your Independent Grocer     in Almonte and Mitchell’s Your Independent Grocer in Carleton Place, seniors and those at-risk can call   the grocery store and have groceries delivered.

 For Almonte: Call Patrice’s YIG at 613-256-2080 ext. 312 or 313 on Tuesday, Wednesday, Friday   between 9 and 11:30 a.m. to place your order. Please have your credit card and expiry date ready.

 For Carleton Place: Call Mitchell’s YIG at 613-253-6206 ext. 121 on Tuesday between 9 a.m. and     noon to place your order. Please have your credit card and expiry date ready.

 It is recommended that you contact food banks prior to visiting to confirm specific processes and any     changes in schedules.

Lanark Highlands Food Pantry

 613-772-0063  115 Clarence St., Lanark  Tuesday from 1 to 4 p.m., Wednesdays 5 to 7 p.m. and Thursday from 10 a.m. to 1 p.m.   https://www.facebook.com/groups/271225247225176/

Lanark Highlands Plan B

 Lanark Village  613-259-5495  Boxes of fruits and vegetables at wholesale prices. Call to order; available for pick up or delivery if needed. Subsidies available.

Food For Thought - School Student Nutrition  Programs

 Food For Thought provides services and support to 35 education sites located in Lanark County. In a     typical year, our school nutrition programs provide over 600,000 meals and snacks. During school         closures (March to August), Food For Thought was able to provide 523 families with 1,021 school aged   children a value of $178,600 in grocery gift cards. For the 2020-21 school year, due to impacts of the     COVID-19 pandemic, we have moved to “Grab and Go” programs with prepackaged food items that       come at a substantially increased cost. For the first time ever, we are also supporting students  learning virtually from home. We need support now more than ever to help ensure every student has     access to nutritious food, delivered in a safe way and that all children and youth experience a sense of   belonging.

 Email bjergso@sympatico.ca, call 613-267-6833 or visit www.foodforthoughtlanark.ca

Lanark County Food Bank - The Hunger Stop

 613-257-8546  84 Mill St., Carleton Place  Monday and Wednesday 5 to 7 p.m.; Tuesday, Thursday, Thursday and Friday 9 a.m. to noon. No     walk-ins – book in advance to pick-up order. Deliveries available with 24 hours notice.

 https://lanarkcountyfoodbank.ca/

 https://www.facebook.com/LanarkCountyFoodBank/

The Table Community Food Centre

 613-267-6428 ext. 3  190 Gore St. E., Perth  Open for food box and top-up access Monday 2 to 5 p.m.; Wednesday 3:30 to 6 p.m. and Friday 2 to     5 p.m. Tuesdays are for deliveries only; anyone wishing a delivery can call 613-267-6428 x 2; leave   name, number and request a delivery for the following Tuesday.

 https://www.thetablecfc.org/sitenav/good-food-bank

 https://www.facebook.com/thetablecfc/

Salvation Army – Perth

 613-267-6260  95 Wilson St. W., Perth  Pick-up days will depend on volume; no walk-ins – by appointment only. Clients can email       Debbie_lafleur@can.salavationarmy.org or call 613-267-6260

 https://www.facebook.com/SalvationArmyMississippiRideauLakes/

 https://samississippirideaulakes.com/community-and-family

Salvation Army – Smiths Falls

 613-283-3563  251 Brockville St., Smiths Falls  Appointments for food on Monday, Wednesday or Friday. No walk-ins for food pick-up. Please call first     and leave your name and phone number. Messages will be checked between 9 a.m. and 5 p.m. from  Monday to Friday. No on-call after hours or weekend access. Clients can e-mail   debbie.lafleur@salvationarmy.ca or call 613-283-3563.

 www.samississippirideaulakes.com/community-and-family

 https://www.facebook.com/SalvationArmyMississippiRideauLakes/posts/?       ref=page_internal

Smiths Falls Community Food Bank

 613-283-6695  93 Russell St. E., Smiths Falls  Open Tuesday, Wednesday and Friday, 1 to 3 p.m. and Monday, 5 to 7 p.m.  Pre-bundled food packages. Two people in at a time. Clients must provide original ID for all household   members and a piece of mail with a current address. Clients who cannot attend themselves must       provide signed letter giving someone else permission. Accepting applications for Christmas toys and     food starting October 19 by appointment only this year.

 https://www.smithsfallscommunityfoodbank.org/ 

 https://www.facebook.com/smithsfallscommunityfoodbank/

Heart to Home Meals

 Frozen meal delivery for seniors. Call 1-844-384-2333 or see www.hearttohomemeals.ca for info.

The Table Community Food Centre 

 613-267-6428 x 5  190 Gore St. E., Perth  Offering free take-out meals Monday, Wednesday and Friday, 4:30 to 6 p.m. No appointment     necessary.

 For those who are self isolating or otherwise not able to make it to The Table to pick up a meal,   delivery service is available.

 For deliveries please call 613-267-6428 x 6 by 5pm the day before the meal. Please leave us a     message with your address, the number of meals, whether any are vegetarian, and a     phone number we can reach you at.

 Meals will be delivered between 5pm and 6pm, Monday, Wednesday and Friday.

 http://thetablecfc.org/article/tables-community-meals

 https://www.facebook.com/thetablecfc/

Community Home Support - Lanark County    Meals on Wheels

 Frozen meals are available at all locations and some locations are equipped to provide hot meals as     well. Special diets may be accommodated by request. Please contact your local office for more details.   Subsidies will soon be available thanks to additional provincial funding. We are here to help. Referrals     can be made by calling 613-267-6400 x 24. http://www.chslc.ca/services/

Community Meal Calendars

 Please see http://www.foodcorelgl.ca/events.html

Carebridge Community Support

 Offering Seniors Support and Meals on Wheels plus grocery delivery in Almonte & Carleton Place. See   https://www.carebridge.ca/

 Please also see http://www.foodcorelgl.ca/events.html

United Way

 For a central repository of listings of available services, check:  Lanark County & Smiths Falls: https://unitedwayeocovid19.ca/get-help/

 Leeds & Grenville https://uwlg.org/get-help.php

211

 Call 2-2-1 or visit https://211ontario.ca/ for information about local services.\

Lanark County Interval House and Community Support

 24-hour crisis line is available at 1-800-267-7946 and emergency shelter for victims of violence. For     non-emergency Community Support programs, call 613-253-3336. For information about     programs and services, check https://lcih.org/general/lcihcs-responds-to-covid-19/. If you     are experiencing domestic violence, call 9-1-1.

Lanark Transportation

 We have returned to a full service of providing transportation to symptom-free individuals to   medical appointments, food banks and other life-enhancing appointments and services. Book at  613-264-8256 or 877-445-5777. Enhanced cleaning and disinfecting processes in place.

Community Centre Without Walls - Lanark  County

 CCWW is a FREE program offered to our clients, caregivers and any other members of the     community. It provides an opportunity for socialization, cognitive therapy and exercise. All you need     to do call 613-201-7172 or email info@morepep.ca to register with Suzanne. If you have a   program that would like to be considered to utilize our system please give us a call.

PEP (Perth Enrichment Program) Senior  Therapeutic Centre

 We’re open! We have modified our program and are following recommendations of our   local health unit and the government directives. We provide physical, emotional, cognitive and social   therapy in the centre. Our goal is to help older adults stay in their own home while providing   caregivers with respite. Contact info@morepep.ca or 613-201-7172.

Community Centre Without Walls – Lanark  County

The North Lanark Community Health Centre (NLCHC) and PEP Seniors Therapeutic Centre    (PEP) are teaming up to help area seniors, and adults living with disabilities, stay connected through this new FREE telephone-based group programming venture starting in May. There are open and closed group programs, and all you need is a phone. Programs are multi-person phone conversations (or conference calls) with a host or facilitator that last between 30 and 55 minutes. To learn more or to receive a program calendar, contact 613-201-7172 or email info@morepep.ca or Pam at 613-326-1131 or pfergusson@nlchc.on.ca

Cornerstone Landing

For youth ages 16-24 at risk of homelessness. Contact http://www.cornerstonelanding.com/contact-us

North Lanark Community Health Centre

See https://www.nlchc.on.ca/ for updates to services.

Rideau Community Health Services

See https://www.rideauchs.ca/ for updates to services.

Carebridge Community Support

Offering Seniors Support and Meals on Wheels plus grocery delivery in Almonte & Carleton Place. See https://www.carebridge.ca/

Family & Children’s Services of Lanark, Leeds, & Grenville

Offices are closed to general public. Call 1-855-667-2726, email to FirstContactTeam@fcsllg.ca and check https://fcsllg.ca/our-agency-response-to-covid-19/for updates to services. Responses to child safety issues continue.

Victim Services Lanark County

Office closed; available by phone or e-mail for crisis intervention: 613-284-8380 info@victimserviceslanark.ca

The Legal Clinic

Legal advice on wills and powers of attorney, landlord and tenant, Ontario Works, some employment law, some WSIB. Office closed; support available by phone: 613-264-8888 or 1-888-777-8916

Mississippi Mills Youth Centre

613-256-5959 www.mmyc.ca

Online programming four days a week and an in-person drop-in and sport night on Fridays. Details posted on website. Our Food and Nutrition Security Project is strengthening access to food, hygiene and personal protective equipment throughout Lanark County. Through coaching, mentoring and modelling we will help strengthen youth's knowledge and life skill abilities with our online cooking and nutrition program each Tuesday through Zoom. We are also providing health information sessions for the community in order to strengthen their knowledge. If anybody in the Lanark County community would like to receive hygiene products, PPE or gain new knowledge and life skills, contact us. Youth are also doing batch cooking at the youth centre to provide free frozen meals to the Mississippi Mills community through our Forever Young Intergenerational partnership with Carebridge Community Support. Contact if you would like a meal.

YAK Youth Services

1 Sherbrooke St. E., Perth Running programs Monday to Friday 2:15 to 7 p.m.; the first hour is Youth Fitness Hour from 2:15 to 3:15 p.m. at the Perth Athletic Centre (PAC) down the hall from YAK. From 3:15 to 7 p.m., healthy and nutritious snacks and meals are served nightly with fun activities for all. Weekly food and care packages are being delivered on Tuesdays. YAK is also hosting a joint Lanark County Youth Coalition Online Activity Calendar at http://yakyouth.ca/events/ for all youth in Lanark County. http://yakyouth.ca/ 

Lanark Community Programs

We are providing a combination of virtual and in-person services. All our programs are still accepting referrals. See link to website. https://www.lcp-home.com/

Our Autism Services are also running virtual and in-person, and families on the OAP waitlist can access free Foundational Families Services (i.e. topics on behaviour, picky eating, communication, etc.) see link for upcoming activities and to register. https://www.lcp-home.com/Programs/Autism/Foundational.html

Assaulted Women’s Help Line

A free, anonymous and confidential 24-hour telephone and TTY crisis telephone line to all women in the province of Ontario who have experienced any form of abuse. 1-866-863-0511 or TTY line 1-866-863-7868

PLEO

We offer support to parents/caregivers of children and youth who are struggling with mental health challenges, which is increasing as the pandemic continues. What we offer: Parents’ Helpline for support and guidance navigating the mental health system, finding resources in your community, and for when you just need someone to talk to. Monday to Friday, 9 a.m. to 7 p.m. Parent Support Groups for parents to share information and learn from one another. Offered weekly. Mobile One-on-One Support for more intensive support and guidance through particularly challenging times. Call 613-321-3211 or 855-775-7005 https://www.pleo.on.ca/