Family and Social Services
Coronavirus Disease 2019 (COVID-19)
Lanark County is committed to doing everything in its ability to slow the spread of Covid-19. Our top priority is the health and safety of our clients, staff and community and we have implemented proactive measures to limit further transmission of the Coronavirus. While our programs continue to run; we may have altered the way we deliver them to you to align with Covid-19 Provincial legislation and Public Health Ontario guidelines.
Want more information about the provincial response to COVID-19? Get the latest updates about COVID-19 in Ontario, updated every morning.
To stay informed on the latest COVID-19 developments in Lanark County, please visit the Lanark Leeds & Grenville Health Unit.
Want to know more about federal emergency response measures you may be entitled to? Please visit: Government of Canada’s Coronavirus Disease website.
If you are aware of individuals or families who are struggling during this crisis and who might benefit from one of these connections but does not have access to reliable (or any) Internet services, please help to spread the word to them or contact the listed service to see if they can help. We’re all in this together!
The following list provides links to some key information and services related to the COVID-19 pandemic.
Government Services |
Government of OntarioVisit the Government of Ontario's website for current information related to COVID-19, including business information, essential services listings and health information. Government of Canada: Visit the Government of Canada's website for information about financial assistance and other COVID-19 updates. Special Services at Home Program (for families caring for a child with a developmental and/or physical disability)The Ministry of Children, Community and Social Services has announced a temporary expansion of eligible expenses under this program to support people and families while community-based activities and settings are closed. |
Health and General Information on COVID-19 |
For up-to-date information related to COVID-19, including links to resources, statistics and health assessment information and guidance, visit the Leeds Grenville Lanark District Health Unit website. The main number to call is 1-800-660-5853. General COVID-19 inquiries – Extension 2499, available from 8:30 a.m. until 4:30 p.m., seven days a week. Inquiries from Health Care Providers or for members of the public reporting symptoms – Extension 2222, available 8:30 a.m. until 4:30 p.m., seven days a week. Duty Desk, (Public Health Inspectors) for business operator inquiries – Extension 2308, also available 8:30 a.m. until 4:30 p.m., Monday to Friday. School/Childcare line – for parents with questions about screening or other COVID school-related topics – 1-866-236-0123, open Monday to Friday 8:30 a.m. to 4:30 p.m. For urgent calls that can’t wait until Health Unit regular hours, call 613-345-5685.
Other health-related resources:
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Mental Health |
These are stressful times. If you or your family members need mental health support, here are some key resources: Lanark County Mental HealthAccess to mental health crisis services through LCMH remains available by phone Monday to Friday 8 a.m. to 4 p.m. by calling our main line 613-283-2170 (or 613-257- 5915 in Carleton Place/Almonte). After hours, clients may contact the Lanark Leeds and Grenville Crisis Line at 1-866-281-2911 Open Doors for Lanark Children and Youth – Under 18: Offices are closed; however, e-mail and phone are available Monday to Friday, 8:30 a.m.to 4:30 p.m. Carleton Place – 613-257-8260 Smiths Falls – 613-283-8260 Perth – 613-264-1415 o Toll Free – 1-877-232-8260
We also have a range of mental health wellness information available online:
Our programs are transitioning to “Talk-In” for 60- to 90-minute sessions to assist people with mental health concerns beginning April 27. People can call multiple times should they choose. Contact our office numbers to connect with an administrator who will link you to a clinician to complete the service. Additional details will be posted to our website. Distress Centre Lanark Leeds and Grenville Crisis LineFrom 5 p.m. to midnight: 1-800-465-4442 Lanark, Leeds & Grenville Mental Health and AddictionsVisit their website or call 613-342-2262 ext. 1 or 613-283-7723 ext. 300 Kids Help Phone24/7 support service. Professional counselling, information and referrals and volunteer-led, text-based support to young people in both English and French. Call 1-800-668-6868. Text CONNECT to 686868 or visit their website. Catholic District School Board of Eastern OntarioTo support student and family mental health, visit their website. Upper Canada District School BoardTo support student and family mental health, visit their website. A Friendly VoiceService for seniors (over age 55) – call 613-692-9992 (Ottawa area), 1-855-892-9992 (outside of the Ottawa area). Run by trained volunteers. The Table Community AdvocatesAdvocates are available to check in with community members and help them navigate the new benefit programs and to get referrals to other services. Call 613-267-6428 x 29 or email advocacy@thetablecfc.org |
Food Services |
Many local grocery stores are offering online and/or telephone ordering services, as well as pick-up and/or delivery services. Please contact your local grocery store for options. As well, many local restaurants and businesses have food takeout and/or pick-up and delivery options. Check with your favourites. Grocery Delivery – Almonte and Carleton PlaceThanks to a partnership between Carebridge Community Support, Patrice’s Your Independent Grocer in Almonte and Mitchell’s Your Independent Grocer in Carleton Place, seniors and those at-risk can call the grocery store and have groceries delivered. For Almonte: Call Patrice’s YIG at 613-256-1031 ext. 263 on Tuesday, Wednesday, Friday between 9 and 11:30 a.m. to place your order. Please have your credit card and expiry date ready. For Carleton Place: Call Mitchell’s YIG at 613-253-6206 ext. 121 on Tuesday between 9 a.m. and noon to place your order. Please have your credit card and expiry date ready. |
Food Bank |
It is recommended that you contact food banks prior to visiting to confirm specific processes and any changes in schedules. Lanark Highlands Food Pantry613-772-0063 115 Clarence St., Lanark Tuesday from 1 to 4 p.m., Wednesdays 5 to 7 p.m. and Thursday from 10 a.m. to 1 p.m. https://www.facebook.com/groups/271225247225176/ Lanark Highlands Plan Banark Village 613-259-5495 Boxes of fruits and vegetables at wholesale prices. Call to order; available for pick up or delivery if needed. Subsidies available. Food For Thought - School Student Nutrition ProgramsFood For Thought provides services and support to 35 education sites located in Lanark County. In a typical year, our school nutrition programs provide over 600,000 meals and snacks. During school closures (March to August), Food For Thought was able to provide 523 families with 1,021 school aged children a value of $178,600 in grocery gift cards. For the 2020-21 school year, due to impacts of the COVID-19 pandemic, we have moved to “Grab and Go” programs with prepackaged food items that come at a substantially increased cost. For the first time ever, we are also supporting students learning virtually from home. We need support now more than ever to help ensure every student has access to nutritious food, delivered in a safe way and that all children and youth experience a sense of belonging. Email bjergso@sympatico.ca, call 613-267-6833 or visit www.foodforthoughtlanark.ca Lanark County Food Bank - The Hunger Stop613-257-8546 84 Mill St., Carleton Place Monday and Wednesday 5 to 7 p.m.; Tuesday, Thursday, Thursday and Friday 9 a.m. to noon. No walk-ins – book in advance to pick-up order. Deliveries available with 24 hours notice. https://lanarkcountyfoodbank.ca/ https://www.facebook.com/LanarkCountyFoodBank/ The Table Community Food Centre613-267-6428 ext. 3 190 Gore St. E., Perth https://www.thetablecfc.org/sitenav/good-food-bank https://www.facebook.com/thetablecfc/ Salvation Army – Perth613-267-6260 95 Wilson St. W., Perth Pick-up days will depend on volume. Clients can email Debbie_lafleur@can.salavationarmy.org or call 613-267-6260 https://www.facebook.com/SalvationArmyMississippiRideauLakes/ https://samississippirideaulakes.com/community-and-family Salvation Army – Smiths Falls613-283-3563 251 Brockville St., Smiths Falls Appointments for food on Monday, Wednesday or Friday. No walk-ins for food pick-up. Please call first and leave your name and phone number. Messages will be checked between 9 a.m. and 5 p.m. from Monday to Friday. No on-call after hours or weekend access. Clients can e-mail debbie.lafleur@salvationarmy.ca or call 613-283-3563.
https://www.facebook.com/SalvationArmyMississippiRideauLakes/posts/? ref=page_internal Smiths Falls Community Food Bank613-283-6695 93 Russell St. E., Smiths Falls Open Tuesday, Wednesday and Friday, 1 to 3 p.m. and Monday, 5 to 7 p.m. Pre-bundled food packages. Two people in at a time. Clients must provide original ID for all household members and a piece of mail with a current address. Clients who cannot attend themselves must provide signed letter giving someone else permission. https://www.smithsfallscommunityfoodbank.org/ https://www.facebook.com/smithsfallscommunityfoodbank/
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Pre-Made Meals |
Check with local restaurants for take-out services available.
Heart to Home MealsFrozen meal delivery for seniors. Call 1-844-384-2333 or see www.hearttohomemeals.ca for info.
The Table Community Food Centre613-267-6428 x 5 190 Gore St. E., Perth Offering free take-out meals Monday, Wednesday and Friday, 4:30 to 6 p.m. No appointment necessary. For those who are self isolating or otherwise not able to make it to The Table to pick up a meal, delivery service is available. For deliveries please call 613-267-6428 x 6 by 5pm the day before the meal. Please leave us a message with your address, the number of meals, whether any are vegetarian, and a phone number we can reach you at. Meals will be delivered between 5pm and 6pm, Monday, Wednesday and Friday. http://thetablecfc.org/article/tables-community-meals https://www.facebook.com/thetablecfc/
Community Home Support - Lanark County Meals on WheelsFrozen meals are available at all locations and some locations are equipped to provide hot meals as well. Special diets may be accommodated by request. Please contact your local office for more details. Subsidies will soon be available thanks to additional provincial funding. We are here to help. Referrals can be made by calling 613-267-6400 x 24. http://www.chslc.ca/services/ Community Meal CalendarsPlease see http://www.foodcorelgl.ca/events.html Carebridge Community SupportOffering Seniors Support and Meals on Wheels plus grocery delivery in Almonte & Carleton Place. See https://www.carebridge.ca/ Please also see http://www.foodcorelgl.ca/events.html |
Pharmacies |
Many pharmacies in the area are offering delivery of medication to clients within a certain geographic area. Please contact your local pharmacy for details. Some pharmacies are also delivering assistive devices that are for sale, e.g. bath benches. |
Community Resources |
United WayFor a central repository of listings of available services, check: Lanark County & Smiths Falls: https://unitedwayeocovid19.ca/get-help/ Leeds & Grenville https://uwlg.org/get-help.php 211Call 2-2-1 or visit https://211ontario.ca/ for information about local services.\ Lanark County Interval House and Community Support24-hour crisis line is available at 1-800-267-7946 and emergency shelter for victims of violence. For non-emergency Community Support programs, call 613-253-3336. For information about programs and services, check https://lcih.org/general/lcihcs-responds-to-covid-19/. If you are experiencing domestic violence, call 9-1-1. Lanark TransportationWe have returned to a full service of providing transportation to symptom-free individuals to medical appointments, food banks and other life-enhancing appointments and services. Book at 613-264-8256 or 877-445-5777. Enhanced cleaning and disinfecting processes in place. PEP (Perth Enrichment Program) Senior Therapeutic CentreWe’re open! We have modified our program and are following recommendations of our local health unit and the government directives. We provide physical, emotional, cognitive and social therapy in the centre. Our goal is to help older adults stay in their own home while providing caregivers with respite. Contact info@morepep.ca or 613-201-7172. Cornerstone LandingFor youth ages 16-24 at risk of homelessness. Contact http://www.cornerstonelanding.com/contact-us North Lanark Community Health CentreSee https://www.nlchc.on.ca/ for updates to services. Rideau Community Health ServicesSee https://www.rideauchs.ca/ for updates to services. Carebridge Community SupportOffering Seniors Support and Meals on Wheels plus grocery delivery in Almonte & Carleton Place. See https://www.carebridge.ca/ Family & Children’s Services of Lanark, Leeds, & GrenvilleOffices are closed to general public. Call 1-855-667-2726, email to FirstContactTeam@fcsllg.ca and check https://fcsllg.ca/our-agency-response-to-covid-19/for updates to services. Responses to child safety issues continue. Victim Services Lanark CountyOffice closed; available by phone or e-mail for crisis intervention: 613-284-8380 info@victimserviceslanark.ca The Legal ClinicLegal advice on wills and powers of attorney, landlord and tenant, Ontario Works, some employment law, some WSIB. Office closed; support available by phone: 613-264-8888 or 1-888-777-8916 Mississippi Mills Youth Centre613-256-5959 www.mmyc.ca Programming four days a week and an in-person drop-in and sport night on Fridays. Details posted on website. Our Food and Nutrition Security Project is strengthening access to food, hygiene and personal protective equipment throughout Lanark County. Through coaching, mentoring and modelling we will help strengthen youth's knowledge and life skill abilities with our online cooking and nutrition program each Tuesday through Zoom. We are also providing health information sessions for the community in order to strengthen their knowledge. If anybody in the Lanark County community would like to receive hygiene products, PPE or gain new knowledge and life skills, contact us. Youth are also doing batch cooking at the youth centre to provide free frozen meals to the Mississippi Mills community through our Forever Young Intergenerational partnership with Carebridge Community Support. Contact if you would like a meal. YAK Youth Services181 Rogers Road, Perth Running programs Monday to Friday 2:00 to 7 p.m. Weekly food and care packages are being delivered on Tuesdays. YAK is also hosting a joint Lanark County Youth Coalition Online Activity Calendar at http://yakyouth.ca/events/ for all youth in Lanark County. http://yakyouth.ca/ Lanark Community ProgramsWe are providing a combination of virtual and in-person services. All our programs are still accepting referrals. See link to website. https://www.lcp-home.com/ Our Autism Services are also running virtual and in-person, and families on the OAP waitlist can access free Foundational Families Services (i.e. topics on behaviour, picky eating, communication, etc.) see link for upcoming activities and to register. https://www.lcp-home.com/Programs/Autism/Foundational.html Assaulted Women’s Help LineA free, anonymous and confidential 24-hour telephone and TTY crisis telephone line to all women in the province of Ontario who have experienced any form of abuse. 1-866-863-0511 or TTY line 1-866-863-7868 PLEOWe offer support to parents/caregivers of children and youth who are struggling with mental health challenges, which is increasing as the pandemic continues. What we offer: Parents’ Helpline for support and guidance navigating the mental health system, finding resources in your community, and for when you just need someone to talk to. Monday to Friday, 9 a.m. to 7 p.m. Parent Support Groups for parents to share information and learn from one another. Offered weekly. Mobile One-on-One Support for more intensive support and guidance through particularly challenging times. Call 613-321-3211 or 855-775-7005 https://www.pleo.on.ca/
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